Skip to main contentSkip to navigationSkip to footer

Terms of Service

Last updated: January 7, 2025

1. Agreement and Parties

These Terms of Service ("Terms") govern your access to and use of this website and any music tracks, downloads, and related digital content provided (collectively, the "Services"). The Services are provided by RadsolveSolutions, LLC ("we", "us", or "our"). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy.

2. Eligibility and Accounts

You must be at least 13 years old to use the Services. If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You agree to provide accurate information and to promptly update it as needed.

3. Digital Content; Personal License

Purchases made through our store provide you a limited, non-exclusive, non-transferable, revocable license to download and/or stream the purchased digital content for your personal, non-commercial use. Digital content is available in multiple formats including MP3 (compressed) and WAV (uncompressed) files, each offered at different price points. Format availability and pricing are displayed at the time of purchase. No ownership or intellectual property rights are transferred to you. Except as expressly permitted by applicable law, you may not resell, share, upload, broadcast, publicly perform, reproduce, distribute, adapt, or create derivative works from the content, nor circumvent any technical protections.

We may apply reasonable technical measures, download limits, watermarks, or access controls to protect content and prevent abuse. Availability of downloads, formats, or streams may vary by region and over time.

4. Pricing, Taxes, and Payment Processing

Prices are listed in the currency shown at checkout and may change at any time prior to purchase. Different formats (MP3, WAV) and physical media (vinyl, CD, cassette) have separate pricing as displayed during selection. Applicable taxes, duties, or fees (e.g., VAT) may be added as required by law and will be shown at checkout where feasible. Payments are processed by third-party provider Stripe, and you agree to abide by Stripe's terms and policies. We do not store full payment card numbers on our systems.

You authorize us (and our payment processor) to charge the total amount to your selected payment method. If a payment cannot be processed, we may cancel the order and suspend access to related content until resolved.

5. Delivery and Access

After successful payment, digital content is typically made available immediately via download and/or streaming. Physical media orders (vinyl, CD, cassette) are fulfilled through third-party manufacturers and shipping times vary by location and product availability. You are responsible for ensuring your device and connection meet technical requirements for digital downloads. We do not guarantee perpetual availability, but we will make commercially reasonable efforts to maintain your access for a reasonable period. Always back up your purchases promptly after download.

6. Refunds, Replacements, and Chargebacks

All sales are final for digital goods. However, we offer limited remedies within 14 days of purchase for duplicate transactions or corrupted/unusable files that cannot be resolved with reasonable support.

  • Eligible issues: accidental duplicate purchase; corrupted or incomplete file(s)
  • Remedies: replacement download link or refund, at our discretion
  • How to request: contact support with your order ID and details

Unauthorized chargebacks may result in suspension of account access. We reserve the right to dispute chargebacks with your payment provider using order and delivery records.

7. EU/UK Consumers: Digital Content Withdrawal Waiver

If you are an EU/UK consumer, you normally have a 14-day right to withdraw from distance purchases. However, for digital content not supplied on a tangible medium, this right is lost once digital delivery begins if you provide your express consent and acknowledgment. At checkout, you will be asked to confirm that you (a) expressly request immediate digital delivery and (b) acknowledge that you lose your right of withdrawal once delivery begins. If you do not consent, delivery will be delayed until the withdrawal period ends or your request is canceled.

8. Intellectual Property and DMCA

All content is owned by us or our licensors and protected by intellectual property laws. If you believe your rights have been infringed, please send a notice to our DMCA Agent at tim.v@empowerplaystudios.com with the information required under the Digital Millennium Copyright Act (17 U.S.C. §512).

9. Prohibited Conduct

  • Attempting to bypass technical protections or access controls
  • Reselling, sharing, or publicly posting purchased content
  • Interfering with the Services' operation or security
  • Infringing the rights of others or engaging in unlawful activity

10. Disclaimers and Limitation of Liability

The Services and content are provided "as is" without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, and we will not be liable for indirect, incidental, consequential, special, or punitive damages, or loss of data, profits, or business, even if advised of the possibility. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless RadsolveSolutions, LLC and its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, and expenses arising from your use of the Services or violation of these Terms.

12. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Florida for any dispute arising out of or relating to the Services or these Terms.

13. Changes to the Terms

We may update these Terms from time to time. Material changes will be communicated via a notice on the site or by email when appropriate. Continued use of the Services after changes become effective constitutes your acceptance of the updated Terms.

14. Contact and DMCA Agent

For questions about these Terms, please reach out via our contact form. For copyright notices, contact our DMCA Agent: tim.v@empowerplaystudios.com.